


Volume 20 No 13 (2022)
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A STUDY ON CONSUMERS' PERCEPTION IN PURCHASING PRODUCTS THROUGH DIGITAL MARKETING
Dr.R.Christina Jeya Nithila,K.Clarinda
Abstract
The growing use of Internet in India provides varied opportunities for online shopping from both
customer and seller perspective. If Digital marketers (E-Marketers) know the factors affecting online
Indian behavior, the relationships between these factors and the type of online buyers, they can further
develop their marketing strategies to convert potential buyers into Active buyers while retaining its
original customer base. This study focuses perception of the buyers takes into consideration while
shopping online. This research will help in finding the impact of e-market on customers’ purchasing
patterns and how their security and privacy concerns about online marketing influences their online
buying behavior. The study will further encompass the various important inputs which will equip the
marketers for creating online marketing more lucrative and assured by adding value to the existing
services. Here descriptive research design was used to measure the involvement level. Convenience
sampling technique was used for selecting respondents. The data were collected through structured
questionnaire and sample size taken as 184 respondents. For the analysis of data calculating the various
tools like Percentage Analysis, Chi-Square, Weighted Average and Regression by SPSS Software
Keywords
Digital Marketing, Customer buying behavior, perception
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