Volume 20 No 22 (2022)
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A STUDY ON CUSTOMER’S PROBLEMS AND PROSPECTS TOWARDS E-BANKING WITH SPECIAL REFERENCE TOCHENNAI CITY
Mr.G.DHAYANIDHI and Dr.E.BRINDHA DEVI
Abstract
The intention of this paper is to qualitatively discover the present-day status, issues and possibilities of E- banking in Palakkad quarter, Chennai as a case study. Banking is one of utmost extremely good and high carrier zone in India. A hale and hearty banking contrivance is a imperative constraint for fiscal growth. Indian banking system, moment, is at the coronary heart of an IT (Information Technology) bouleversement. The perpetration of web in banking businesses has accounted the banks. The being image is bothered in the banking enterprise in Chennai going via a ultramodern- day stage particularly E- Banking. E-Banking is regularly changing with the use of cheques, pay- in- slips, drafts and utmost relatively guests in my view losing into the flooring of banks. E-Banking is a wide time period encircling web banking, phone banking, cellular banking etc. The hi- tech advancements pooled with radical adaptations in the discussion enterprise has supplied and fashioned gracious bottom for profitable E-Banking. Internet banking has the feasible to make over the banking marketable enterprise as it considerably lowers sale and transport costs. This paper addresses about why e-banking is really a sincere strategy to deal with finances. Internet banking presents splendid cost in expressions of handiness, purchaser closeness, time saving, inexpensiveness and thickness in banking. Anyhow of many disadvantages, E-banking is a great deal recommended, new know- style.
Keywords
OnlineBanking,InternetBanking,BankingServices,Customersproblems,E-Banking.
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