Volume 19 No 8 (2021)
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A study on the impact of ERP implementation and Adoption in the Higher Education Institutions
Shalini Tiwari, Dr. NitinKalla
Abstract
Technology is extremely important in the educational and higher education sectors. The educational sector is quickly adapting the ERP system to streamline its operations. ERP systems in higher education have a wide range of applications, tracking a variety of activities such as human resource systems, administrative student information systems, and financial systems. ERP implementation in the higher education (HE) sector has been increasing globally, with universities under pressure to improve their performance and efficiency. This paper contributes to understanding the fundamental phenomenon of ERP adoption in the higher education sector and evaluating it through root cause analysis. The authors conducted a literature review on adoption of ERP among users of higher education institutions in this work. The research is primarily descriptive in nature. The study considered both academic and non-academic personnel. A total of 167 people were considered for the study. To collect primary data, the questionnaire method is used. To assess the impact of one variable on the other, both independent and dependent variables are used. The study's findings shows that the adoption of ERP in higher education institutions makes their work easier, and no difference was found among respondents based on different demographic variables.
Keywords
ERP, Higher Education Institution, Adoption, ERP Implementation.
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