Acceptance of RFID Toll Payment Method by Highway Users in Malaysia

Volume 20 No 1 (2022)

Tan Owee Kowang, Vilasini Thevasekamanai , Ong Choon Hee , Goh Chin Fei , Mohd Saiful Izwaan Saadon

DOI: 10.14704/nq.2022.20.1.NQ22296

Abstract

Radio frequency identification (RFID) is a wireless tracking technology for data identification, capturing and analysis. It is used in numerous business applications to overcome the drawback of collecting data manually, such as data errors, time delay and high labour cost. RFID was introduced as an alternate toll charge payment method in Malaysia highways in 2018, and the government of Malaysia aims for a full implementation by end 2023. However, up to January 2022, only 10% of highway users switched to RFID. Hence, this study aims to assess highway users’intention level on using RFID as toll payment mode.

Keywords

Acceptance of RFID, Perceived Convenience, Culture’s Influence, Prevention of Privacy Risk, Technology Acceptance Model

Copyright © Neuroquantology

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Articles published in the Neuroquantology are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJECSE right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.