Volume 20 No 22 (2022)
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CUSTOMER SATISFACTION TOWARDS FISH AND FISH-BASED PRODUCTS IN KANYAKUMARI DISTRICTWITH SPECIAL REFERENCE TO AGASTHEESWARM TALUK
S.K.Antshel Reshiba, Dr.C.Braba
Abstract
To fulfill the nutritional demands of India's growing population, fish will be a key food item in
the overall scheme of national food security. To fulfill the nutritional demands of India's growing
population, fish will be a key food item in the overall scheme of national food security. Customers
nowadays seek healthy and organic foods. As far as customer satisfaction with processed fish, there are
certain challenges for the seafood industry. The study focused on customer satisfaction towards valueadded fish products. The study is based on subjective and objective knowledge of the future prospects
of value-added fish products, social and demographic characteristics. The findings of the study were
based on data collected from 100 respondents who responded to a questionnaire. The result of the
findings exposed that innovative product development, eco labeling products with concern to consumer
requirements are the main aspect to enhance the customer acceptation on the products.
Keywords
Consumer preference, customer satisfaction, value-added fish, fish and fish-based products, sea food products.
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