Volume 20 No 8 (2022)
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Competitive Intelligence Methodology for the Promotion of Business Survival. Case: Microenterprises Department of Santander, Colombia
Julio C. Urueta, Jon Arambarri , José L. Ajuria , Carlos de Castro
Abstract
Microenterprises show low levels of survival, tending to disappear at an accelerated rate of more than half in only
the fifth year of life; a worrying situation, considering that they represent almost all the companies in the world, and
most of the jobs, reaching about 50% of world GDP; making them the backbone of the global economy, and a key
player in reducing poverty and promoting sustainable development of the planet. The causality of this situation can
be diminished with the use of Competitive Intelligence (CI), since, nowadays, the survival of businesses does not
depend on which one is the strongest, but on the one that adapts better and faster to changes in the markets such as
those generated in the current pandemic by Covid-19. Thus, the present study with a quantitative approach, in the
light of its hypotheses, literature and previous studies on models of Competitive Intelligence in microenterprises,
describes the concordance of the results collected, with the current state of the art; providing statistical information
on the knowledge, attitudes and practices of CI in microentrepreneurs in the department of Santander located in
northeastern Colombia, with which a methodological proposal for the practical use of CI for the promotion of
microenterprise survival in the region was built, which can also be a starting point for studies in other areas of the
country or the world developed by governmental and non-governmental entities, the productive sector, academia,
new and current entrepreneurs and society in general
Keywords
Microenterprise - Competitive Intelligence - Survival - Knowledge - Attitudes - Practices.
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