Volume 17 No 3 (2019)
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Data Mining in social media: An Analysis of Techniques and Applications
AVNISH PANWAR,
Abstract
Social media data mining can be very challenging to manage due to the various factors that affect its quality and reliability. Some of these include the volume of information, the complexity of the data, and the ethical and privacy issues that arise. The rapid pace of social media also makes it hard to keep up with the changes in user behavior and trends. Due to the massive amount of information that social media platforms collect, data mining has become an increasingly important tool for analyzing and improving marketing strategies. This process can help businesses identify potential customers and develop effective marketing campaigns. Despite the various challenges that social media data mining can face, it has been successfully used by many organizations to improve their competitive advantage. For instance, by analyzing the sentiment data of their customers, they were able to identify key opinion leaders and influencers. This paper explores the various methods that are used in social media data mining. These include unsupervised and supervised learning, network analysis, and text mining. We will also talk about the applications of these techniques in various areas, such as brand management, social network analysis, and sentiment analysis. Through case studies, we will explore the various advantages and challenges of data mining on social media. We will also identify the potential directions for this technology in the future
Keywords
Social-media, Data mining, Supervised learning, Text mining.
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