Volume 20 No 13 (2022)
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EMOTIONAL SALARY AS A POSTCOVID19 CHALLENGE, IN MSMES IN THE CANTON OF LA LIBERTAD, YEAR 2021
Lorena Gisella Reyes Tomalà, Jacqueline Bacilio
Abstract
Throughout history, there have been significant changes that organizations have faced to be more
competitive in globalized environments, where different transformations occur in the management of
human talent, however since 2020, they have had to adopt accelerated changes and, to some extent,
forced to take care of business income, which has been one of the most psychologically affected elements
in the labor repercussions of the health emergency by the COVID19, mostly in countries with weak social
protection systems for workers. Therefore, the research strategy was to create different actions to help
emotional compensation in MSMEs in the canton of La Libertad, carry out a situational diagnosis and
develop a conceptual framework of the definitions and dimensions of the emotional wage. The
methodology applied was descriptive and qualitative, and the study variable was emotional salary. A
questionnaire was designed to measure the emotional wage, which was applied to a sample of 112
workers. Respondents helped with the appropriate information and gave us information about the
different non-monetary compensations, which were minimal. In conclusion, we reaffirm that the
emotional salary is a key factor in enhancing the management of human talent in the post-COVID-19 era.
Keywords
human talent management, emotional salary, non-monetary compensation, MSMEs
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