


Volume 20 No 10 (2022)
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Hybrid Model of Work and Employee Attitudes: Challenges to HR Leadership in the Context of Indian Organizations
Navreet Kaur, Amisha Parihar
Abstract
Against the backdrop of Indian companies, this paper aims to understand the challenges faced by
leaders in managing employees within a hybrid workplace. While a few organizations have adopted
a remote work strategy, others are opting for a hybrid model that includes some in-office work. This
paradigm shift in the method of doing work in the wake of the pandemic has led to a conspicuous
change in employee behaviour. The paper, based on a review of literature, broadly addresses three
aspects related to this transformation: first, the differing perceptions of the employees and the
management as regards telework and conflicts due to a restructuring of the work environment;
second, the impact of new work arrangements on employee attitudes and on their psychological
well-being, and third, the skills required for effective leadership in the changed scenario. Apart from
demands on the economic resources in terms of investment in technology and employee learning
and development, there is a pressing need to maintain the social capital of the firm. Leadership with
its pervasive impact on organizational culture and employee behaviour has a decisive role to play in
contemporary times. The paper highlights how the leaders in India who display a paternalistic style
need to imbibe new skills in order to stay effective and presents a conceptual framework in this
regard.
Keywords
Virtual workplace, Hybrid leadership, Employee well-being, Covid-19, Indian companies
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