Volume 20 No 22 (2022)
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IMPACT OF GENDER ON EMOTIONAL INTELLIGENCE: A STUDY AMONG THE EMPLOYEES OF PRIVATE SECTOR BANKS IN MADHYA PRADESH
Ms. Diksha Pahuja,Dr. Preeti Shrivastava
Abstract
Emotional intelligence is an individual's capacity to examine one's own emotions, actions, and feelings and using those emotions and sentiments to guide one's thinking and behavior. Understanding other people's emotions, behaviors, and sentiments is critical to reaching the desired result. Different people have different sentiments and thoughts, thus being able to interpret those feelings and then supply the necessary answer to the situation ensures each and every individual's success. Individuals with high EI have a stronger ability to notice and understand their own and others' emotions, as well as to manage and control their emotions in difficult conditions. The present research study focused on exploring the impact of demographic variable Gender on the level of emotional intelligence. This was a descriptive and exploratory research study. Population of the study comprised of all the employees working in private sector banks located in Madhya Pradesh. 153 employees were selected using convenient sampling method for sample of the study. Data was collected using selfdesigned questionnaire. SPSS 21 was used to analyze data. Many statistical tools such as Cronbach alpha reliability test, t-test were used to make findings.
Keywords
Emotional Intelligence (EI), Demographic Variables, Gender, Private Sector Banks.
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