Importance and satisfaction of university services: a key relationship in quality management in higher education institutions.

Volume 20 No 7 (2022)

Dra. Fabiola de Jesús Mapén Franco , Dr. Antonio Becerra Hernández

DOI: 10.14704/nq.2022.20.7.NQ33021

Abstract

The generation of quality university training alternatives is one of the main challenges facing higher education institutions; It is conceived as the route of action that favors the fulfillment of the commitment they have with society to promote regional and / or national development through the training of professionals capable of innovating and applying scientific and technological knowledge

Keywords

educational services, student satisfaction, educational quality.

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