Volume 20 No 8 (2022)
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MUNICIPAL MANAGEMENT AND CITIZEN SECURITY IN ONE MUNICIPALITY
Gladys Consuelo Esperanza Landaure Gonzáles1 , Carlos Germán Castagnola Sánchez2 , Helga Ruth Majo Marrufo3 , Arístides Alfonso Tejada Arana
Abstract
The general objective of this research entitled "Municipal Management and Citizen Security in a
Municipality" was to determine the relationship between municipal management and citizen security in
the Municipality of Breña. The methodology used corresponded to research with a quantitative
approach. It was of a basic type, with a descriptive correlational scope and a cross-sectional design. The
population was restricted to adult residents in the district of Breña, between 18 and 60 years old. The
type of sampling was probabilistic conglomerate and the sample size was 132 residents. At the field
level, a descriptive survey was used, consisting of a written questionnaire of 37 questions (16 for
municipal management and 21 for citizen security), with a Likert scale (1-5) and three levels (bad, fair
and good). Ad hoc visits were carried out for data collection. It was found that municipal management is
positively and significantly related to citizen security in the Municipality of Breña, with an estimated
Spearman's ρ correlation coefficient of 0.690. Likewise, its dimensions, normativity, administration and
organizational commitment, whose coefficients were: 0.470, 0.603 and 0.680, respectively.
Organizational commitment was rated poor (52.1%) and Citizen security was rated poor in its five
dimensions: tangible elements (68.5%), responsiveness (60.9%), safety (58.0%), empathy (47.6%) and
reliability (46.1%)
Keywords
Municipal management, public safety regulations, organizational commitment and administratio n.
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