The research deals with the inalienable and non-transferable rights of citizens where many public institutions, according to the constitution of the Republic of Ecuador, must have citizen participation and are not part of their processes. Therefore, this study aims to analyze the management processes in citizen participation by reviewing the publications made in the current context. For this reason, to carry out this purpose, the research starts with a review of the bibliographic literature related to the subject, with the sole intention of finding elements that contribute positively to the management strategy. Subsequently, the processes of citizen participation are defined and classified for the elaboration of comparative tables of the latest research developed for their analysis based on this research since management by processes constitutes a basic tool for the effectiveness of public administration.

Citizen Participation, Issues, Process Management, ISO 90012015.