


Volume 20 No 10 (2022)
Download PDF
Personality Traits on Perception of Health Insurance
Bh. Padmavathi , A. Meenakshi
Abstract
Insurance is one of the service sectors which play the vital role in quality based services. This sector consists of all
types of financial activities such as banking and trade of securities. Insurance covers many aspects of assurance on life,
medical and insurance on general aspects. Health insurance is an instrument that supports monetary requirements at
the time of uncertainty faced by the insurer. Over the past few decades, India’s achievement in terms of healthy survival
consciousness has been significant but health insurance sectors are still the way behind while comparing with many
other similar countries. Covid -19 impact created prerequisite of health insurance. The purpose of the study is to
highlight the factors for choosing the health insurance and personality traits on perception of health insurance. The
study investigated the survey through the structured questionnaire and applied convenience sampling method. The
SPSS statistical tool was employed to draw the results from the 100 respondents. Descriptive statistics, Anova,
Correlation, Regression and Factor analysis are applied to infer the results. The study identified three variables like,
Assurance, convenience, responsiveness and satisfaction as service quality. This study concluded that convenience and
responsiveness has significantly correlated. Challenges and personality traits are perfectly correlated. Finally, the
result shows that personality traits have an impact on buying behaviour of health insurance
Keywords
Personality Traits, Perception, Health Insurance, Personality Traits, Quality Services
Copyright
Copyright © Neuroquantology
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Articles published in the Neuroquantology are available under Creative Commons Attribution Non-Commercial No Derivatives Licence (CC BY-NC-ND 4.0). Authors retain copyright in their work and grant IJECSE right of first publication under CC BY-NC-ND 4.0. Users have the right to read, download, copy, distribute, print, search, or link to the full texts of articles in this journal, and to use them for any other lawful purpose.