Volume 20 No 13 (2022)
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IMPACT OF DIGITAL MARKETING ON ONLINE PURCHASE DECISION
N.Thiyagarajan, Dr.P.Sasikumar
Abstract
Digital marketing is defined as the buying and selling of goods and services through computer networks
over the internet. The research tries to identify the impact of digital marketing on online purchase
decision. The data was collected from 74 online buyers through convince sampling technique in Chennai.
The research concluded that e-mail marketing has significant and positive impact to determine the brand
image. it is also discovered that SNS marketing has significant and positive impact to determine the brand
image. Finally, the research discovered that brand image has significant and positive impact to determine
the online purchase decision. Hence, the research recommended that create awareness about digital
marketing among companies and customers, because awareness needs to be developed to prevent many
scams from happening.
Keywords
e-mail marketing, SNS marketing, brand image and online purchase decision
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