Volume 19 No 5 (2021)
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QUALITY OF WORK LIFE: DRIVER OF ORGANIZATIONAL PERFORMANCE
Prof. (Dr.) Pranav Singh, Prof. (Dr.) Vaishali Dhingra, Prof. (Dr.) Manish Dhingra
Abstract
The term Quality of work life has been proposed Quality of work life is being used these days by organizations as a strategic tool to attract and retain the talent. The term (QWL) refers to the favorableness or unfavourableness of a total job environment for people. QWL policies are increasingly becoming part of the business strategies and focus is on the quality of working life and more importantly to help them maintain work-life balance with equal attention on performance and commitment at work. The present paper is an attempt to review the literature and the studies done in past to establish a relationship between QWL, employee performance. QWL programs are another way in which organizations recognize their responsibility to develop jobs and working conditions. The elements in a typical QWL program include - open communications, equitable reward systems, a concern for employee job security and satisfying careers and participation in decision making.
Keywords
Compensation, Job satisfaction, Performance, Quality of Work Life (QWL), Work Life balance.
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